About Us

Welcome to Novivi, we are an online store offering practical, high-quality products for cats and dogs.
Our aim is to make pet care easier, safer, and more efficient for every pet owner.
We specialise in reliable and easy-to-use pet supplies such as automatic feeders, water fountains, litter boxes, and accessories. Each product is carefully selected to improve everyday convenience and support the comfort and well-being of your pets.

At Novivi, we prioritise:
Quality: We work only with trusted suppliers who meet strict quality standards.
Functionality: Our products are designed to be simple to use and easy to maintain.
Customer Service: We focus on clear communication, fast shipping, and responsive support for all orders.

Our goal is to provide practical solutions that help pet owners save time while maintaining a clean, healthy environment for their pets.
Whether you’re shopping for an automatic water fountain, a smart feeder, or everyday essentials, you can count on Novivi for dependable products and professional service.

For any questions or assistance, please contact us:

Store Name: Novivi

Business Address: 14 Queen's Mews, London W2 4BZ, UK

Phone: +44 20 7283 8935

Email: support@novivi.shop

Customer Service Hours (GMT UTC +0): Monday – Friday 9:00 AM – 5:00 PM

Order Cut-Off Time: 5:00 PM (GMT UTC +0)

30-Day Return Policy

If, for any reason, you are not completely satisfied with your purchase, you have 30 days from the receipt of your package to request a return.

Free Shipping

We offer free shipping on all orders. No additional charges apply for delivery. You will receive your tracking code as soon as your order has been shipped!

Top-notch Support

If you would like to get in touch, just send us an email or give us a call

Secure Payment

Enjoy encrypted payments for a safe and seamless shopping experience. Pay securely and conveniently using your preferred payment method.